Renewals Manager

Sales

Mid Level (Early Growth)

Entry Barrier

6/10

Brand Value

8/10

Switchability

8/10

Stress Level

Medium

Work Hours

42

Future Proof

9/10

Inside the Role

The Mission

Manages customer contract renewals, negotiates renewal terms, identifies at-risk accounts, and ensures high renewal rates.

Commercial Value

"Companies hire Renewals Managers to protect recurring revenue, improve retention rates, and secure long-term customer relationships."

Key Responsibilities

  • • Manage renewal pipeline
  • • Negotiate renewal contracts
  • • Identify at-risk accounts
  • • Develop retention strategies
  • • Collaborate with customer success
  • • Forecast renewal revenue
  • • Upsell on renewals

Performance Metrics (KPIs)

  • → Renewal Rate
  • → Renewal Revenue
  • → Churn Reduction
  • → Expansion on Renewal

Suitability Fit

Perfect If

Enjoy relationship management
Are good at negotiation
Want predictable targets

Avoid If

Dislike negotiation pressure
Want new customer acquisition
Cannot handle churn discussions

Hiring Giants

Salesforce Adobe Microsoft AWS ServiceNow

Career Trajectory

Growth and compensation roadmap

Difficulty6/10

Entry • 0-2Y

Renewals Associate

Est. Compensation

₹5.0 - 6.5

Mid • 3-5Y

Renewals Manager

Est. Compensation

₹7.5 - 9.8

Senior • 6-10Y

Senior Renewals Manager

Est. Compensation

₹11.0 - 14.3

Lead • 10+Y

Director of Renewals

Est. Compensation

₹16.0 - 20.8